What is the check-in and check-out policy at Moose Hotel And Suites?
Check-in is at 16:00 and check-out is by 11:00.
110 photos
MOOSE HOTEL AND SUITES, Banff
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Key details
Hotel Details
345 Banff Avenue, Banff, T1L1H8,
- Near Banff Avenue
Great
8.9
9.4
4.6
4.5
Mountain resort with luxurious rooftop hot pools offering stunning Rocky Mountain views
Amenities & Facilities
The hotel offers
Rooms & Suites
Moose Hotel And Suites has
Dining
On-site
Wellness & Spa
Family & Pet-Friendly
The hotel is family-friendly and offers
Highlights
Location: 1-minute walk from Banff Avenue, near Banff Park Museum
Rooms: 174 suites with balconies or patios and fireplaces
Dining: Pacini Italian Restaurant with gourmet Italian cuisine
Wellness: Meadow Spa with 10 treatment rooms and outdoor hot pool
Services: Free underground parking with Tesla charging stalls
Eco-Friendly: Energy management systems and high-quality groundwater use
“This hotel stands out for its rooftop hot pools, a distinctive amenity offering relaxation with views of the Canadian Rockies. The location allows convenient access to Banff's attractions. I especially appreciate the hotel's commitment to wellness, from its spa to its eco-conscious practices.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Superior King Room2 persons31 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Queen Room Two Queen Beds2 persons31 sq. feet2 Double bedsAir conditioningBalconyroom details
- One-Bedroom King Suite2 persons46 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness centre
- Canoeing
- Skiing
- Hiking
- Cycling
- Golf course
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Pool with view
Room features
- Air conditioning
- Heating
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Moose Hotel and Suites, dining comes alive at Pacini, where guests can enjoy authentic Italian flavors in a welcoming family-friendly atmosphere. With a focus on gourmet offerings that cater to a variety of dietary preferences, this dining venue promises a delightful experience just moments from the heart of downtown Banff.
Location
345 Banff Avenue, Banff, T1L1H8,
Explore Banff
Experience Banff
Whyte Museum of the Canadian Rockies
10 minutes' walk
Art and cultural exhibitions showcasing the history and heritage of the Canadian Rockies, featuring guided tours and workshops.
Lake Minnewanka
11 minutes' walk
Stunning glacial lake ideal for boating, picnicking, and hiking, with breathtaking views and picnic areas nearby.
Buffalo Nations Luxton Museum
14 minutes' walk
A museum dedicated to the Native cultures of the Canadian West, featuring artifacts and exhibits that tell their story.
Skiing at Mount Norquay
6-minute drive
Thrilling skiing and snowboarding at a nearby resort, offering rentals and lessons suitable for all skill levels.
Spa Treatments at the hotel
0 minutes' walk
Relaxing spa services available on-site, featuring massages, facials, and wellness treatments tailored to rejuvenate.
Farm and Fire
2 minutes' walk
Rustic atmosphere with a focus on wood-fired dishes, offering seasonal meals made from locally sourced ingredients.
El Toro Restaurant
4 minutes' walk
Casual dining with a mix of international and local flavors, known for its vibrant cocktails and hearty portions.
Banff Centre for Arts and Creativity
19 minutes' walk
Art and cultural events showcasing performances, workshops, and exhibitions, suitable for all ages and interests.
Central Park
9 minutes' walk
Family-friendly park area with local events, perfect for picnics and featuring sports facilities and playgrounds.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
4
Number of rooms:
174
Former name
moose hotel & suites
Reviews and Ratings
Feedback about Moose Hotel And Suites from previous guests about their experience.
Show moreShow less
Pros
Convenient location
Spacious rooms
Mountain views
Spa facilities
Clean rooms
Cons
Filthy balcony
Rough repair
Guest reviewsbased on 1377 reviews
Warren from United States
Single
Superior King Room
3 nights in November 2025
|
Reviewed: December 27, 2025
6/10
underwhelming stay.
small fitness center long hold
I was disappointed with some aspects of my stay. the fitness center was small. It only included a few dumbbells. i also had trouble getting help. I waited on hold for over eight minutes when i called the front desk. i found this frustrating given the high price.
0 Helpful
Joseph from Canada
Single
superior king room
3 nights in October 2025
|
Reviewed: November 23, 2025
6/10
mixed feelings about my stay
limited equipment sauna closure
the fitness center was a letdown. it had a very limited selection of equipment. the sauna was also out of service, disappointing. i called the front desk and was on hold for quite a while too. it really wasn't the experience i expected.
0 Helpful
Fernand from France
Single
superior king room
4 nights in October 2025
|
Reviewed: October 29, 2025
6/10
a somewhat underwhelming stay
blocked view dated room
the hotel's central location proved convenient for accessing shops and restaurants nearby
my room on the ground floor faced a large stone column, blocking any view and making the room feel quite dark it lacked a modern tv, making it impossible to stream services the room felt dated considering the cost
0 Helpful
Show more reviews
FAQs
About Moose Hotel And Suites
How far is Moose Hotel And Suites from Banff Park Museum?
Moose Hotel And Suites is located 700 meters from Banff Park Museum.
What recreational amenities are available at Moose Hotel And Suites?
The hotel features an indoor swimming pool, a fitness center, and two outdoor rooftop hot pools with views of the Canadian Rockies.
What dining options are available at Moose Hotel And Suites?
Guests can enjoy gourmet Italian cuisine at Pacini restaurant, which serves breakfast, lunch, and dinner.
What types of rooms are available at Moose Hotel And Suites?
The hotel offers air-conditioned guest rooms and suites with modern amenities, including flat-screen TVs and private balconies.
What is the closest airport to Moose Hotel And Suites?
Calgary International Airport is approximately 100 km from the hotel.
Are spa services offered at Moose Hotel And Suites?
Yes, the hotel features a spa with 10 treatment rooms and a private outdoor hot pool.
What nearby restaurants can guests find around Moose Hotel And Suites?
Popular nearby restaurants include Ticino Swiss-Italian Restaurant (0.5 km), Banff Edo (0.5 km), and The Old Spaghetti Factory (0.5 km).
Does Moose Hotel And Suites have a fitness center?
Yes, the hotel includes a fitness center equipped with treadmills, stair climbers, and free weights.
What unique feature does Moose Hotel And Suites offer?
The hotel features two unique outdoor rooftop hot pools, providing stunning panoramic views of the Canadian Rockies.
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