What is the check-in and check-out policy at Hotel Pension Excellence?
Check-in is from 14:00 and check-out is by 11:00.
75 photos
HOTEL PENSION EXCELLENCE, Vienna
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Key details
Hotel Details
Alser Strasse 21, Vienna, 1080,
- Near the Sigmund Freud Museum
Very good
7.6
7.5
4.0
4-star family-run guesthouse in historic Art Nouveau building
Accommodation & Rooms
The guesthouse offers
Amenities & Services
A
Location
The guesthouse is
Family & Group
Extra bedding is available upon request for children, and the
Dining & Breakfast
The
Highlights
Location: Opposite University Campus, 5 min from Town Hall and RingstraΓe
Rooms: Apartment-style rooms with leather box-spring beds
Dining: Daily buffet breakfast with international selections
Wellness: Health club and sauna on-site
Services: Private parking (5 spaces), 24-hour front desk, concierge
Ideal for: Families, budget-conscious travelers, cultural explorers
βThis family-run hotel occupies a historic Art Nouveau building near Vienna's university area. Apartment-style accommodations offer space for families, complemented by a daily breakfast buffet. I noted the proximity to public transport, making city exploration straightforward, with the added bonus of a health club on site.β
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Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Comfort Single Room2 persons16 sq. feet1 Single bedAir conditioningHeatingroom details
- Standard Single Room2 persons12 sq. feet1 Single bedAir conditioningHeatingroom details
- Compact Double Room2 persons16 sq. feet1 King-size bedAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Business
- Fax/Photocopying
Children
- Cots
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Location
Alser Strasse 21, Vienna, 1080,
Explore Vienna
Local Highlights
St. Stephen's Cathedral
20 minutes' walk
Gothic architecture and stunning views from the tower make this an iconic symbol of Vienna, located in the historic city center.
The Hofburg
20 minutes' walk
Once the imperial palace, this complex offers museums, the Spanish Riding School, and beautiful gardens for a cultural day out.
Museum of Art History
25 minutes' walk
Home to masterpieces by artists like Rembrandt and Vermeer, this museum is a must-visit for art lovers and history enthusiasts.
Votive Church
10 minutes' walk
Neo-Gothic architecture and stunning stained glass windows create a visually captivating environment for visitors.
Prater Park
40 minutes' walk
Enjoy outdoor fun with amusement rides, including the famous Ferris wheel, jogging paths, and expansive green spaces.
Yoga at Stadtpark
25 minutes' walk
Relax and rejuvenate with yoga classes held in the serene Stadtpark, perfect for all levels and often featuring stunning scenery.
Aitiki Poke Bowls
1 minute walking
Healthy poke bowls with fresh ingredients create a casual atmosphere perfect for a quick meal before exploring the city.
Creme de la Creme
1 minute walking
Delicious gelato and desserts in a cozy setting, ideal for satisfying your sweet tooth after a day of sightseeing.
The BirdYard
2 minutes' walk
Savor modern fusion dishes in a trendy vibe, featuring a varied menu that suits both casual diners and food enthusiasts.
Vienna State Opera
30 minutes' walk
Catch world-class opera performances in this stunning venue known for its enchanting atmosphere and elaborate architecture.
WUK (WerkstΓ€tten- und Kulturhaus)
15 minutes' walk
A vibrant cultural center featuring concerts, art exhibitions, and events that cater to diverse interests in a lively setting.
Getting around
<br />
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 06:00-11:00
Guest Parking
Private parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 12 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Italian, Russian, Persian
Number of rooms:
66
Reviews and Ratings
Feedback about Hotel Pension Excellence from previous guests about their experience.
Show moreShow less
Pros
Good location
Helpful staff
Hot water
Interesting decor
Good price
Cons
Awful WiFi
Tiny room
Plumbing issue
Guest reviewsbased on 743 reviews
Luna from Spain
Single
Standard Double Room
4 nights in November 2025
|
Reviewed: February 13, 2026
9/10
spacious room high ceiling grocery stores
My room was spacious and had high ceilings.. I appreciated the large windows. Public transport was very close and convenient. I also found several grocery stores nearby.
The breakfast lacked variety.
0 Helpful
David from United Kingdom
Business traveller
Standard Double Room
3 nights in November 2025
|
Reviewed: December 28, 2025
8.5/10
Excellent Central Stay
convenient location comfortable sofa efficient heating
the location is quite convenient it allowed easy access to the university campus and nearby restaurants i found this proximity very practical. the sofa bed and main bed offered good comfort and the kitchen furniture proved very useful. the heating system worked efficiently providing a consistently comfortable temperature throughout my stay during winter.
the hotel lacked sufficient lighting especially in the higher ceiling areas making reliance on bedside lamps necessary
Rooms
9/10
the room was clean and functional the temperature control was effective ensuring a comfortable environment it suited my needs well. the double room had ample storage space, which helped keep everything tidy .
Dining
8/10
breakfast provided a good selection of food options i especially appreciated the variety it offered each morning. the dining area was kept very clean the staff were always attentive making sure it was well-stocked and organized.
0 Helpful
|
Show more reviews
FAQs
About Hotel Pension Excellence
Is parking available at Hotel Pension Excellence?
Private parking is available on-site for an additional charge of 20 EUR per day, with prior reservation required.
What amenities can guests expect in the rooms at Hotel Pension Excellence?
Rooms are equipped with air conditioning, a flat-screen cable TV, a minibar, a safe, and soundproof windows.
What dining options are available at Hotel Pension Excellence?
A buffet breakfast is served daily from 07:00 until 10:00 in the elegant breakfast room.
Which nearby restaurants are accessible from Hotel Pension Excellence?
Popular nearby restaurants include Aitiki Poke Bowls, Creme de la Creme, s'frische, Omar, Via Toledo Enopizzeria, Home Cafe, POC - People on Caffeine, and Bolena Weinbar & Restaurant, all within 0.5 km.
Are there recreational facilities at Hotel Pension Excellence?
The hotel features a health club and a sauna for guest use.
Does Hotel Pension Excellence provide any services for families?
Family-friendly accommodations are available, with extra bedding provided upon request.
How far is Hotel Pension Excellence from Vienna International Airport?
The hotel is 25 km from Vienna International Airport.
What languages do the staff speak at Hotel Pension Excellence?
The staff at Hotel Pension Excellence speaks multiple languages to assist guests.
What is the distance from Hotel Pension Excellence to the closest underground station?
The Schottentor/UniversitΓ€t Underground Station is only 500 meters from the hotel.
Are there any leisure activities organized by Hotel Pension Excellence?
The hotel offers fitness classes and access to a fitness suite for guests.
Can guests expect any smoking areas at Hotel Pension Excellence?
Hotel Pension Excellence is a smoke-free property.
What entertainment and cultural options are close to Hotel Pension Excellence?
Nearby attractions include Vienna Town Hall and the cultural district of Stephansplatz, within walking distance.
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