"The location is great if you come by bus or by plane, because it is nearby the ADO bus station, you can esily reach on foot."
Gunta from Latvia
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"This hotel is a good option for a one-night stopover in Cancun if you are taking the ADO bus to other locations."
Allana from Canada
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"The property is typical Mexican hacienda, with pool and at best foot location to main spots in old town Cancun."
Aleksandra from Slovenia
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Budget-friendly hotel with outdoor pool and lush gardens in downtown Cancun
Pool & Gardens
The hotel offers an outdoor swimming pool with a shallow end and sun loungers for guests. The property includes lush tropical gardens and a sun terrace that provide outdoor space rare for a city hotel. The pool area is open all year, offering a place to cool off after exploring Cancun.
Rooms
Each air-conditioned room is equipped with a TV, a fan, and a private bathroom with free toiletries. Rooms also include a small wardrobe and are soundproof, with non-smoking options and family rooms available. Daily housekeeping and ironing facilities are provided for guest comfort.
Location & Transport
The hotel is located in the centre of Cancun near the main avenues, just a 10-minute drive from the Caribbean beaches. Mercado 28 market is 400 metres from the property, and the main commercial area and hotel zone is a 15-minute drive away. Cancun International Airport is a 20-minute drive, and multiple public transport options are accessible, with free private parking available nearby.
Services
The 24-hour front desk offers concierge assistance, tour desk services, and luggage storage with express check-in/check-out. Free Wi-Fi is available in public areas, and a vending machine is on-site for snacks and drinks. The hotel provides daily housekeeping, and security includes CCTV in common areas, fire extinguishers, and key access.
Family-Friendly Accommodations
Family rooms and non-smoking, soundproof rooms create a quiet environment suitable for children. The outdoor pool and lush gardens offer recreational space, and the hotel's location near Mercado 28 and public transport makes outings easy. Safety features include CCTV, fire extinguishers, and key access to rooms.
Highlights
Pool: Outdoor swimming pool with sun loungers & shallow end
Rooms: Soundproof, air-conditioned family rooms
Location: 400m from Mercado 28, 10 min to beaches
Services: 24-hour front desk, tour desk, free Wi-Fi
Parking: Free private parking nearby
Safety: CCTV, fire extinguishers, key access
“Hotel Hacienda Cancun strikes me as a practical base for exploring the city, especially given its location near the ADO bus terminal and Mercado 28. The presence of a pool and tropical gardens is a definite plus, offering a bit of respite from the urban environment. It seems like a solid option if you're prioritizing convenience and affordability.”
Charlotte EvansHead of Editorial at Hotelsdowntown
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Standard Room
2 persons
18 sq. feet
2 Double beds
Air conditioning
Shower
room details
Suite
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Shower
room details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Very good
7.1/10Review score
General
No smoking on site
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Vending machines
Fire extinguishers
Key access
Services
Housekeeping
Tours/Ticket assistance
Dining
Restaurant
Spa & Leisure
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Public Bath
Shallow end
Room features
Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Terrace
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Av. Sunyaxchen Lote 39 Y 40, Cancun,
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Mercado 28
6 minutes walking
A vibrant market featuring local crafts and authentic food. Ideal for experiencing local culture and flavors.
Ka'Yok' Planetario de Cancun
10 minutes walking
An interactive planetarium offering exhibits about space and Mayan culture, perfect for families and cultural enthusiasts.
Cristo Rey Church
13 minutes walking
A stunning church known for its architecture and serene atmosphere, often hosting cultural events and services.
Beto Avila Stadium
5 minutes driving
Home to local baseball games, featuring a lively atmosphere and local sports culture, suitable for sports fans.
Playa Las Perlas
3 minutes driving
Relax at this beautiful beach with calm waters, perfect for swimming and sunbathing. Facilities include beachside eateries.
Biking in Cancun
7 minutes driving
Cycling through Cancun's scenic routes provides a thrilling experience for adventure seekers. Rentals are widely available.
Tres Rios Ecopark
6 minutes driving
An ecological park offering various nature activities like kayaking and jungle tours, perfect for nature lovers seeking tranquility.
Pescaditos
3 minutes walking
A casual eatery known for its fresh seafood tacos and local flavors, providing a laid-back dining experience.
Sabor Cubano
4 minutes walking
Offering authentic Cuban cuisine in a cozy atmosphere, this restaurant is known for its delicious Ropa Vieja and plantains.
Las Quekas
7 minutes walking
A charming spot famous for its quesadillas, great for a quick and satisfying meal tribute to local flavors.
Grand Mambocafe
10 minutes walking
A lively venue featuring live music and dancing, perfect for those looking to enjoy a vibrant nightlife experience.
Casa de Cultura Cancun
10 minutes walking
Home to art exhibits and local performances, this cultural center hosts family-friendly events and workshops regularly.
Getting around
<br />
City Centre
Cancun 21 min · 1.1 mi
Airports
Isla Mujeres (ISJ) 27 min · 10.8 mi
Cancun (CUN) 28 min · 11.4 mi
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Property information and rules
Check-in
from 15:00-18:00
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
17
Reviews and Ratings
Feedback about Hotel Hacienda Cancun from previous guests about their experience.
Review score
Based on 426 verified reviews
7.2 /10
Very good
68 %
Recommend
Cleanliness
7.7/10
Comfort
7.6/10
Facilities
7.1/10
Free WiFi
6.4/10
Location
8.5/10
Staff
8.5/10
Value for money
7.9/10
Pros
Good location
Clean bedroom
Kind staff
Mexican hacienda
New TV
Cons
Filthy fan
No safe
Grubby hotel
Guest reviews
based on 1162 reviews
7.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Hacienda Cancun
What is the check-in and check-out policy at Hotel Hacienda Cancun?
Check-in is at 15:00 and check-out is by 12:00.
What amenities are available for guests at Hotel Hacienda Cancun?
Amenities include free Wi-Fi, an outdoor swimming pool, air conditioning, and a 24-hour front desk.
What dining options are available near Hotel Hacienda Cancun?
Nearby restaurants include La Habichuela Downtown (0.5 km), Patravali Indian Cuisine (0.5 km), and 100% Natural (0.5 km).
How far is Hotel Hacienda Cancun from Cancun International Airport?
The hotel is approximately 20 km from Cancun International Airport, taking about a 20-minute drive.
Is there a swimming pool at Hotel Hacienda Cancun?
Guests can enjoy an outdoor swimming pool with sun loungers available.
What room amenities does Hotel Hacienda Cancun provide?
Rooms include air conditioning, a flat-screen TV, a fan, a small wardrobe, and a private bathroom with complimentary toiletries.
Is parking available at Hotel Hacienda Cancun?
Free private parking is available nearby for guests.
What are the nearby attractions to Hotel Hacienda Cancun?
Nearby attractions include Mercado 28 market (0.5 km) and Kabah Urban Park (3 km).
Does Hotel Hacienda Cancun offer concierge services?
Yes, concierge services are available at the hotel.
What languages do the staff at Hotel Hacienda Cancun speak?
The staff speaks primarily Spanish and English.
Are there any wellness facilities at Hotel Hacienda Cancun?
The hotel features an outdoor swimming pool and lush tropical gardens.