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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
-
Steps from Los Fundadores Park
Perfect
8.4
8.9
/10
4.9
4.4
/5

Hotel Cielo - A Mexican Hacienda-Style Boutique Hotel with Rooftop Ocean Views and Traditional Restaurant

Located between 5th and 10th Avenues on 4th Street, this 3-star Playa del Carmen hotel preserves classical Mexican architecture with handmade ceramic tiles and locally crafted furniture. The rooftop terrace features beach chairs and panoramic Caribbean Sea views, complete with a large palapa for shaded lounging. Each air-conditioned room includes a flat-screen TV with satellite channels, while select accommodations offer private balconies with ocean views. Carboncitos restaurant serves traditional Yucatan specialties like relleno negro, cochinita pibil, and tikin xic, alongside tableside flambé preparations. The property sits one block from the beach and provides 24-hour reception services. Hotel Cielo's position near the ferry terminal and ADO bus station allows convenient access to local transportation.

Pros

Traditional Mexican hacienda design with authentic architectural details

Restaurant specializes in generations-old Yucatan recipes

Rooftop terrace equipped with beach chairs and ocean viewing areas

Located within walking distance to beach clubs and dive sites

Cons

Limited parking options in the vicinity

No swimming pool on property

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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Double Room
2 persons
21 m² 
1 Double bed
Air conditioning
King Room
2 persons
21 m² 
1 King-size bed
Air conditioning
Basic Triple Room
2 persons
23 m² 
1 Single Bed or 1 Double Bed
Air conditioning
King Room Balcony
2 persons
26 m² 
1 King-size bed
Balcony
Air conditioning
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Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
Map view
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
360 m
Museum
Museo Frida Kahlo Playa Del Carmen
250 m
Av. Benito Juárez
Los Fundadores Park
320 m
5th Avenue 4th and 6th Streets
Sun Jaguar
50 m
5ta Avenida
Galeria de Arte 5ta Avenida
80 m
Night club
Coco Bongo
550 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
180 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
240 m
Aquarium
Aquarium Beach
590 m
Beach
INTI Beach
210 m
Night club
Club 01
230 m
Mall
Paseo del Carmen Shopping Mall
360 m
Spa Centre
Ferry Cozumel
320 m
Casino
Grand Riviera Casino
400 m
15 Avenida Nte
Parque, Portal Maya
260 m
Night club
Mandala Playa del Carmen
450 m
Av Benito Juárez 251
Portal Maya
360 m
Restaurants
Las Brisas
70 m
Calle 4 Nte 150 Centro
Mr. Dog Del Caribe
180 m
Calle 2 Norte Entre La 5 y 10 Av 130
The Roof Bar
60 m
Quinta Avenida entre Calle 4
Churros Bueno
50 m
5av Entre 2 Y 4 5 Avenue Between 2 and 4
Rincon Chilango
90 m
Avenida 10 Norte Entre Calle 8 y la 10
La Valentina
100 m
Avenida Nte. 28
Que Huevos
80 m
Avenida 5TA Norte Ezquina Calle 48
CAPRESE Cremeria Gourmet
120 m
Calle 4 Nte #140 A entre 15 y 10
La Brocherie
250 m
Avenida 15 Nte Entre Calle 4 y 6
Explore Playa del Carmen
Local Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
5 minutes' walk
Vibrant shopping street known for local crafts, boutiques, and eateries, perfect for leisurely strolls and window shopping.
Museo Frida Kahlo Playa Del Carmen
Museo Frida Kahlo Playa Del Carmen
5 minutes' walk
Cultural hub dedicated to the life and works of Frida Kahlo, featuring art exhibitions and immersive installations.
3D Museum of Wonders
3D Museum of Wonders
10 minutes' walk
Immersive art experience featuring interactive 3D installations, ideal for creative photos and fun for all ages.
Zona Arqueologica Playa del Carmen
Zona Arqueologica Playa del Carmen
10 minutes' walk
Archaeological site showcasing remnants of Mayan civilization, offering insight into ancient history and unique photo ops.
Relaxation at Playa Xaman-Ha
9 minutes' walk
Beautiful beach perfect for sunbathing, swimming, and relaxing with beachside amenities available.
Thrilling Water Sports at Kool Beach Club
19 minutes' walk
Exciting activities like jet-skiing and parasailing available here, plus comfortable lounging areas and beachfront dining.
Yoga at nearby studios
5 minutes' walk
Access to local yoga studios offering classes for all skill levels, promoting wellness and relaxation during your stay.
Las Brisas
Las Brisas
1 minute' walk
Laid-back atmosphere featuring local seafood and Mexican dishes. Ideal for casual dining near the beach.
Mr. Dog Del Caribe
Mr. Dog Del Caribe
3 minutes' walk
Tasty hot dogs with unique toppings, perfect for a quick and satisfying bite after a day of exploring.
Churros Bueno
Churros Bueno
1 minute' walk
Famous for its delicious churros served fresh with chocolate dipping sauce-a sweet treat not to be missed.
The Roof Bar
The Roof Bar
1 minute' walk
Rooftop bar offering stunning views, craft cocktails, and a relaxed vibe ideal for winding down after a busy day.
Los Fundadores Park
Los Fundadores Park
4 minutes' walk
Family-friendly park hosting events and performances, providing a lively atmosphere for both locals and visitors.
Kool Beach Club
Kool Beach Club
19 minutes' walk
Lively beach club known for rhythmic music and social vibe, perfect for enjoying nightlife and beachfront fun.
Getting around
City Centre
Playa del Carmen8 min  ·  600 m
Airports
Aeropuerto de Playa del Carmen (PCM)14 min  ·  1.1 km
Cancun (CUN)86 min  ·  56.7 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara
FAQs
About Hotel Cielo
What is the distance between Hotel Cielo and the beach?
Hotel Cielo is located just 200 meters from Playa del Carmen Beach.
Which major attractions are close to Hotel Cielo?
Nearby attractions include Museo Frida Kahlo Playa Del Carmen (0.5 km), ADO International Bus Station (0.5 km), and Playa del Carmen Maritime Terminal (0.5 km).
What time can I check in and out at Hotel Cielo?
Check-in is at 15:00 and check-out is at 12:00.
Does Hotel Cielo offer an airport shuttle service?
Hotel Cielo provides a paid airport shuttle service for guests.
What are the check-in and check-out policies of Hotel Cielo?
Check-in at Hotel Cielo begins at 15:00 and check-out must be completed by 12:00.
What are the dining options available at Hotel Cielo?
Hotel Cielo features the on-site restaurant Carboncitos that serves traditional Yucatan specialties.
Are there any dining options close to Hotel Cielo?
Restaurants located within 0.5 km include Pez Vela, Romeo Trattoria Pizzeria, and Karen's Restaurant.
What amenities do the rooms at Hotel Cielo offer?
Rooms at Hotel Cielo are equipped with air conditioning, free Wi-Fi, flat-screen TVs, and private bathrooms.
Is there a parking option available at Hotel Cielo?
Public parking is available at a location 1 block from Hotel Cielo, at the corner of 2nd street and 10th Ave.
Does Hotel Cielo have a smoking policy?
Hotel Cielo is a smoke-free property.
What languages are spoken by the staff at Hotel Cielo?
The staff at Hotel Cielo speaks English and Spanish.
Can I find family-friendly accommodations at Hotel Cielo?
Hotel Cielo offers family rooms suitable for larger groups sharing space.
Is there beach access available at Hotel Cielo?
Hotel Cielo is located just a short walk from the beach and beach facilities, including umbrellas.

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