4 Entre 5Ta. Y 10Ma. Avenida, Playa del Carmen, 77710,
-
Steps from Los Fundadores Park
Great
8.4
8.9
/10
4.8
4.4
/5
Loved by Hotel Cielo guests
Helpful staff
Comfortable rooms
Perfect location
Amazing service
Unique design
Rooftop terraces
"Loved all the vibes here, All the detail in the decor to the bathroom, the murals, terracotta and ceramic floors."
Marissa D from United States
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"Lovely rooftop area some parts shaded, nice view of the sea."
Val from United States
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"It is great one block to the beach! It is safe! Close to stores and restaurants!"
Ana from United States
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Hotel Cielo - A Mexican Hacienda-Style Boutique Hotel with Rooftop Ocean Views and Traditional Restaurant
Located between 5th and 10th Avenues on 4th Street, this 3-star Playa del Carmen hotel preserves classical Mexican architecture with handmade ceramic tiles and locally crafted furniture. The rooftop terrace features beach chairs and panoramic Caribbean Sea views, complete with a large palapa for shaded lounging. Each air-conditioned room includes a flat-screen TV with satellite channels, while select accommodations offer private balconies with ocean views. Carboncitos restaurant serves traditional Yucatan specialties like relleno negro, cochinita pibil, and tikin xic, alongside tableside flambé preparations. The property sits one block from the beach and provides 24-hour reception services. Hotel Cielo's position near the ferry terminal and ADO bus station allows convenient access to local transportation.
Pros
Traditional Mexican hacienda design with authentic architectural details
Restaurant specializes in generations-old Yucatan recipes
Rooftop terrace equipped with beach chairs and ocean viewing areas
Located within walking distance to beach clubs and dive sites
Cons
Limited parking options in the vicinity
No swimming pool on property
“This hacienda-style hotel offers a less commercial experience, a short walk to the beach and close to Playa del Carmen's attractions. The rooftop terrace provides ocean breezes, but the true find is the acclaimed restaurant, Carboncitos, serving traditional Yucatan dishes. I found this property provides a unique cultural experience.”
Charlotte EvansHead of Editorial at Hotelsdowntown
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Double Room
2 persons
230 sq. feet
1 Double bed
Air conditioning
room details
King Room
2 persons
230 sq. feet
1 Queen-size bed
Air conditioning
room details
Basic Triple Room
2 persons
250 sq. feet
1 Double bed and 1 Single bed
Air conditioning
room details
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Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access
Services
Paid airport shuttle
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Happy hour
Business
Meeting/ Banquet facilities
Spa & Leisure
Sun terrace
Room features
Air conditioning
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
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Location
4 Entre 5Ta. Y 10Ma. Avenida, Playa del Carmen, 77710,
Map view
City landmarks
Mall
Quinta Alegria Shopping Mall
2800 ft
Museum
3D Museum of Wonders
2700 ft
Beach
Kool Beach Club
5000 ft
Landmark
Zona Arqueologica Playa del Carmen
2600 ft
Church
Nuestra Senora del Carmen Catholic Church
2700 ft
Landmark
Arte en Playa
2300 ft
Landmark
Ambarte
2600 ft
Beach
Playacar
3000 ft
Landmark
Corazon de Mexico
2900 ft
Gallery
Riviera Art Gallery
2900 ft
Gallery
La Galeria de Playa Art Gallery
3700 ft
Landmark
Caminarte
3700 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1200 ft
Night club
Coco Bongo
1900 ft
Museum
Museo Frida Kahlo Playa Del Carmen
900 ft
Av. Benito Juárez
Los Fundadores Park
1100 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
200 ft
5ta Avenida
Galeria de Arte 5ta Avenida
300 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
600 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
800 ft
Aquarium
Aquarium Beach
2000 ft
Beach
INTI Beach
700 ft
Night club
Club 01
800 ft
Mall
Paseo del Carmen Shopping Mall
1200 ft
Spa Centre
Ferry Cozumel
1100 ft
Casino
Grand Riviera Casino
1400 ft
Night club
Salon Salsanera
1500 ft
Av Benito Juárez 251
Portal Maya
1000 ft
Restaurants
Las Brisas
300 ft
Calle 4 Nte 150 Centro
Mr. Dog Del Caribe
600 ft
Calle 2 Norte Entre La 5 y 10 Av 130
The Roof Bar
200 ft
Quinta Avenida entre Calle 4
Churros Bueno
200 ft
5av Entre 2 Y 4 5 Avenue Between 2 and 4
Rincon Chilango
300 ft
Avenida 10 Norte Entre Calle 8 y la 10
La Valentina
400 ft
Avenida Nte. 28
Que Huevos
300 ft
Avenida 5TA Norte Ezquina Calle 48
CAPRESE Cremeria Gourmet
400 ft
Calle 4 Nte #140 A entre 15 y 10
La Brocherie
900 ft
Avenida 15 Nte Entre Calle 4 y 6
Explore Playa del Carmen
Local Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
5 minutes' walk
Vibrant shopping street known for local crafts, boutiques, and eateries, perfect for leisurely strolls and window shopping.
Museo Frida Kahlo Playa Del Carmen
5 minutes' walk
Cultural hub dedicated to the life and works of Frida Kahlo, featuring art exhibitions and immersive installations.
3D Museum of Wonders
10 minutes' walk
Immersive art experience featuring interactive 3D installations, ideal for creative photos and fun for all ages.
Zona Arqueologica Playa del Carmen
10 minutes' walk
Archaeological site showcasing remnants of Mayan civilization, offering insight into ancient history and unique photo ops.
Relaxation at Playa Xaman-Ha
9 minutes' walk
Beautiful beach perfect for sunbathing, swimming, and relaxing with beachside amenities available.
Thrilling Water Sports at Kool Beach Club
19 minutes' walk
Exciting activities like jet-skiing and parasailing available here, plus comfortable lounging areas and beachfront dining.
Yoga at nearby studios
5 minutes' walk
Access to local yoga studios offering classes for all skill levels, promoting wellness and relaxation during your stay.
Las Brisas
1 minute' walk
Laid-back atmosphere featuring local seafood and Mexican dishes. Ideal for casual dining near the beach.
Mr. Dog Del Caribe
3 minutes' walk
Tasty hot dogs with unique toppings, perfect for a quick and satisfying bite after a day of exploring.
Churros Bueno
1 minute' walk
Famous for its delicious churros served fresh with chocolate dipping sauce-a sweet treat not to be missed.
The Roof Bar
1 minute' walk
Rooftop bar offering stunning views, craft cocktails, and a relaxed vibe ideal for winding down after a busy day.
Los Fundadores Park
4 minutes' walk
Family-friendly park hosting events and performances, providing a lively atmosphere for both locals and visitors.
Kool Beach Club
19 minutes' walk
Lively beach club known for rhythmic music and social vibe, perfect for enjoying nightlife and beachfront fun.
Getting around
City Centre
Playa del Carmen 8 min · 2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 14 min · 3700 ft
Cozumel (CZM) 51 min · 21.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara
Reviews and Ratings
Feedback about Hotel Cielo from previous guests about their experience.
Cleanliness
8.7/10
Comfort
9.0/10
Facilities
8.2/10
Free Wi-Fi
8.7/10
Location
9.5/10
Staff
9.3/10
Value for money
9.1/10
Pros
Comfortable bed
Excellent service
Prime location
Good WiFi
Cons
High noise level
Slow WiFi
Guest reviews
based on 44 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.