What is the check-in and check-out policy at Hm Playa Del Carmen?
Check-in is at 15:00 and check-out is at 12:00.
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HM PLAYA DEL CARMEN, Playa del Carmen
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Key details
Hotel Details
Av Constituyentes 180, Playa del Carmen, 000000,
- Close to the beach
Great
8.6
9.1
4.0
4.2
4-star hotel with two outdoor swimming pools and a rooftop lookout in downtown Playa del Carmen
Amenities & Services
The hotel offers
Rooms & Comfort
Each air-conditioned room includes a seating area, a flat-screen TV with satellite channels, and a safety deposit box. The private bathroom comes with free toiletries and a hairdryer.
Location & Nearby Attractions
The hotel sits within walking distance of
Dining & Bars
The hotel has a restaurant, a snack bar, and a pool bar for drinks and light meals. A
Family & Activities
Daily recreational activities suitable for families and children are organized on site. The hotel offers
Highlights
Pools: Two outdoor swimming pools & rooftop lookout
Location: Walking distance to beaches and Quinta Avenida
Dining: Complimentary breakfast buffet & happy hour
Activities: Bike rental, water sports, eco-tours, snorkeling
Services: Airport shuttle, free parking, tour desk
Family: Family rooms & kids' meals
“Hm Playa Del Carmen strikes me as a particularly well-judged property; its modern Caribbean design cultivates a tranquil environment. The location places guests within walking distance of beaches and cultural sites, and the family-focused ethos struck a chord with me. The on-site boutique adds a layer of local charm, showcasing the craftsmanship of regional artisans.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Double Room Balcony2 persons28 sq. feet2 Double bedsAir conditioningBalconyroom details
- Junior Suite Terrace City view2 persons40 sq. feet1 King-size bedAir conditioningShowerroom details
- Double Room Terrace City View2 persons28 sq. feet1 King-size bedAir conditioningShowerroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Canoeing
- Horseback riding
- Fishing
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Poolside snack bar
- Snack bar
Children
- Cots
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
At Hm Playa Del Carmen, dining is an adventure that elevates every meal into a celebration of taste. The onsite restaurant combines modern ambiance with international flavors, making it a delightful experience for families and travelers looking for authenticity and relaxation.
Location
Av Constituyentes 180, Playa del Carmen, 000000,
Explore Playa del Carmen
Explore Playa Del Carmen
Quinta Avenida
9-minute walk
Vibrant pedestrian street filled with shops, cafes, and local art. Perfect for a leisurely stroll and people-watching.
Los Fundadores Park
16-minute walk
Beautiful beachfront park featuring sculptures, gardens, and a great place for relaxation or picnics with stunning ocean views.
Museo Frida Kahlo Playa Del Carmen
10-minute walk
Cultural museum dedicated to Frida Kahlo, showcasing her art and life. Unique immersive experiences available.
3D Museum of Wonders
4-minute walk
Interactive museum featuring stunning 3D art. A fun spot for families and couples, perfect for taking creative photos.
Snorkeling at Mamita's Beach
4-minute walk
Thrill-seekers can rent gear for snorkeling. Vibrant marine life and clear waters enhance your underwater adventure.
Yoga Classes
4-minute walk
Relaxation-focused yoga sessions offered on Mamita's Beach. A rejuvenating way to connect with nature and unwind.
La Cafe
2-minute walk
Charming café with a cozy atmosphere serving delicious coffee and fresh pastries. Great for breakfast or a light snack.
Senor Frog's Playa del Carmen
4-minute walk
Lively restaurant with a festive vibe, offering Mexican cuisine and signature cocktails. Ideal for casual dining.
Bella Italia Pizzeria
2-minute walk
Casual dining spot specializing in authentic Italian pizza. Family-friendly with a welcoming atmosphere.
Coco Bongo
4-minute walk
Famous for its spectacular shows featuring live music and performances. A must-visit nightlife spot for all ages.
La Sirena's Fine Mexican Handcrafts
15-minute walk
A local shop featuring handmade crafts, perfect for family souvenirs. Offers a glimpse into Mexican artistry.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
German, Spanish
Number of rooms:
128
Former name
WHALA PLAYA DEL CARMEN/Carmen Inn
Reviews and Ratings
Feedback about Hm Playa Del Carmen from previous guests about their experience.
Pros
Pool area
Comfy beds
Delicious breakfast
Secure parking
Cons
Damp rooms
Unavailable personnel
Noisy rooms
Guest reviewsShow more reviews
FAQs
About Hm Playa Del Carmen
What distance is Hm Playa Del Carmen from the nearest beach?
The hotel is located 200 meters from the beach.
What dining options are available at Hm Playa Del Carmen?
The hotel features an à la carte restaurant serving international cuisine and a swim-up bar.
Is parking available at Hm Playa Del Carmen?
Free private parking is available on-site without reservation.
What room amenities can guests expect at Hm Playa Del Carmen?
Rooms include a flat-screen TV, private bathroom with shower, air conditioning, and soundproof windows.
How far is Hm Playa Del Carmen from the ADO International Bus Station?
The hotel is 1 km from the ADO International Bus Station.
What recreational activities are available at Hm Playa Del Carmen?
Guests can enjoy activities such as snorkeling, diving, canoeing, fishing, and bike tours.
Are there any attractions within walking distance from Hm Playa Del Carmen?
Nearby attractions include Quinta Avenida (100 meters) and Playa del Carmen Maritime Terminal (1 km).
What are the nearby restaurant options to Hm Playa Del Carmen?
Nearby restaurants include Fruzo, Legends Sports Bar, Bio-Natural, and El Jardin, all within 0.5 km.
Does Hm Playa Del Carmen offer airport shuttle services?
The hotel offers a paid airport shuttle service.
Is Hm Playa Del Carmen suitable for families?
The hotel offers family-friendly amenities, including children's menu options and cots.
What safety features are in place at Hm Playa Del Carmen?
The hotel has 24-hour security and luggage storage services.
What fitness facilities does Hm Playa Del Carmen provide?
The hotel features a fully equipped fitness center and an outdoor swimming pool.
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