What is the check-in and check-out policy at Fairmont Chateau Laurier?
Check-in is from 16:00 and check-out is by 12:00.
FAIRMONT CHATEAU LAURIER, Ottawa
Key details
Hotel Details
1 Rideau Street, Ottawa, K1N 8S7,
- Steps from Parliament Hill
Great
8.2
8.6
4.2
3.8
Location
Location
Fairmont Chateau Laurier sits directly beside the Parliament Buildings and the Rideau Canal, placing guests steps from Major's Hill Park and the Ottawa Convention Centre. This 1912-built hotel has
Rooms
The hotel offers 426 guest rooms and 33 suites, many with
Dining
Wilfrid's Restaurant provides fine dining with a view of Parliament, while Zoé's Lounge offers a casual setting for afternoon tea and evening cocktails. The hotel has six restaurants and a bar, including seasonal La Terrasse. Room service is available 24 hours, and special diet menus can be arranged.
Leisure
The on-site health club includes a modern fitness centre with machines equipped with personal flat-screen TVs and a squat rack. An
Services
A 24-hour front desk, concierge, and currency exchange are available, along with express check-in/check-out and luggage storage. Valet parking is offered, and the hotel provides
Highlights
Location: Adjacent to Parliament Buildings and Rideau Canal
Rooms: Fairmont Gold floor with private lounge
Dining: 6 restaurants including Wilfrid's with Parliament views
Wellness: Indoor saltwater pool and health club
Services: 24-hour concierge and valet parking
Pet Policy: Pet baskets and bowls provided
“The hotel's iconic presence in Ottawa is undeniable, and I can see why its location beside Parliament Hill and the Rideau Canal appeals to those wanting to be at the heart of the capital. While the hotel is known for its opulent events, I think the personalized concierge service is what sets it apart. From what I gather, a stay promises a blend of historical charm and modern luxury.”
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Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
King Room View2 persons280 sq. feet1 King-size bedAir conditioningHeatingroom details- Queen Room View2 persons305 sq. feet1 King-size bedAir conditioningHeatingroom details
- Fairmont Queen Room2 persons305 sq. feet1 King-size bedAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible on site at CAD 67.80 per day.
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Back massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Trouser press
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Fairmont Chateau Laurier, dining becomes a cherished experience infused with local flavors and charm. Guests can savor gourmet meals in exquisite settings, each designed to delight the senses and create a welcoming atmosphere perfect for any occasion.
Location
1 Rideau Street, Ottawa, K1N 8S7,
Explore Ottawa
Local Experiences
Parliament Hill
4 minutes' walk
Iconic historical site offers stunning architecture and guided tours. Be sure to witness the daily Changing of the Guard ceremony.
National Gallery of Canada
8 minutes' walk
Home to impressive collections of Canadian and Indigenous art. Special exhibitions often available, enhancing its artistic appeal.
Canadian Museum of History
6 minutes' drive
Features exhibits on Canadian culture and history. The striking architecture and views of Parliament Hill from across the river are remarkable.
Royal Canadian Mint
11 minutes' walk
Experience the minting process with guided tours. Offers an impressive display of numismatic artistry and unique souvenirs.
Rideau Canal Skating
5 minutes' walk
Seasonal frozen canal for outdoor skating. Skate rentals available nearby and offers a unique winter wonderland experience.
Yoga in the Park
15 minutes' walk
Relaxing outdoor yoga sessions at nearby parks. Great for unwinding and connecting with nature, catering to all skill levels.
Bike Rentals
6 minutes' walk
Explore Ottawa on two wheels with bike rentals. Scenic paths along the canal and by the river provide exhilarating rides.
Metropolitain Brasserie
2 minutes' walk
Charming French brasserie with a lively atmosphere. Renowned for classic dishes and an extensive wine selection.
Play Food & Wine
5 minutes' walk
Contemporary dining featuring a small plates concept. Focuses on local ingredients and creative dishes with an elegant vibe.
The Shore Club
4 minutes' walk
Upscale steakhouse known for seafood and prime cuts. A chic environment ideal for business dinners and romantic occasions.
National Arts Centre
15 minutes' walk
A cultural hub featuring performances in theater, music, and dance. Hosts renowned artists and offers diverse events year-round.
The Gladstone Theatre
16 minutes' walk
A charming theater offering local productions and live performances. Ideal for a cozy night of entertainment with friends or family.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
from 11:00-12:00
Guest Parking
Private parking is possible on site at CAD 67.80 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs CAD 42.0 per person.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Number of floors:
6
Number of rooms:
411
Reviews and Ratings
Feedback about Fairmont Chateau Laurier from previous guests about their experience.
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Pros
Iconic hotel
Helpful staff
Excellent pool
Perfect location
Cons
Long wait time
Empty shower gel
Pricey parking
Bright room
Guest reviewsbased on 6 reviews
edward from united kingdom
Business traveller
fairmont queen room
3 nights in November 2025
|
Reviewed: February 17, 2026
6/10
location good service lacking
slow valet thin walls
the valet service was quite slow i waited almost an hour for my car to arrive. the car was covered in ice making it difficult to drive right away i had to scrape the windshield. there was also a lot of noise from neighboring rooms i could hear conversations throughout the night.
0 Helpful
rick from canada
Single
deluxe king room
3 nights in November 2025
|
Reviewed: February 16, 2026
9/10
historic elegance fulfilled expectations
comfortable furnishings separate shower daily housekeeping wide hallways
The room was a beautiful king room. It featured comfortable furnishings. the bathroom had a separate shower and tub, i noticed. Toiletries were plentiful. i appreciated daily housekeeping, this ensured a tidy space, though the hallways were wide.
the hotel gym, though functional, looked a bit dated. the equipment showed some wear, this included the treadmills and weights. it could use a small refresh.
Service
9/10
i received prompt attention at the front desk when i checked in, and the staff was helpful. they provided clear directions to nearby attractions, though they were happy to assist. the concierge efficiently handled my requests throughout my stay.
0 Helpful
|
Family with children
fairmont king room
3 nights in November 2025
|
Reviewed: January 07, 2026
9/10
historic charm
central location christmas decoration
i found the location central. the hotel beautifully decorated for christmas , was a visual treat.
0 Helpful
Business traveller
fairmont king room
3 nights in November 2025
|
Reviewed: December 30, 2025
9.0/10
historical charm with notable convenience
central location cardio machines
i found the location excellent , near many key attractions. the hotel has a gym with several cardio machines. weights. i used the valet service , and my car was promptly available each time. the room had complimentary tea and coffee , a pleasant touch.
during my stay , i noticed the bathroom lacked an exhaust fan , a slight inconvenience. this small addition would improve air circulation and prevent moisture buildup. i hope it is addressed in future updates.
Dining
9/10
the hotel restaurant offered a diverse menu , catering to various tastes. breakfast included fresh pastries , a selection of cheeses , and made-to-order omelets. i observed attentive waitstaff, which promptly addressed requests.
Service
9/10
the front desk staff provided efficient check-in and check-out services , assisting with luggage storage. housekeeping maintained a high standard of cleanliness , replenishing amenities daily. the concierge offered useful directions and recommendations.
0 Helpful
|
louis from canada
Family with children
deluxe king room
3 nights in November 2025
|
Reviewed: December 29, 2025
9.0/10
historical charm downtown
convenient access aesthetic experience
The location offered convenient access to nearby attractions , including parliament hill. i greatly appreciated the art deco design. It offered a unique aesthetic experience. the staff proved helpful and accommodating throughout my stay. the room service breakfast arrived promptly and was delicious , particularly the hot coffee.
my room was located near the elevator on the sixth floor , and the street traffic created significant noise at night. i found it difficult to sleep soundly because of the constant sound. the issue detracted from the otherwise lovely experience , and i hope it will be taken into consideration in future room assignments.
Dining
9/10
i found that the breakfast buffet provided a wide selection of choices and the quality was notable. zoe's lounge offered complimentary drinks and a relaxing atmosphere , perfect after a day of exploring. the cafe also provided a pleasant environment with a selection of pastries.
Service
8/10
the valet parking service operated efficiently , and alex provided excellent assistance. room accessibility for wheelchairs was greatly appreciated , showing the hotel's commitment to inclusivity. despite a slight delay at check-in , the staff was overall great to details throughout my stay.
Location
10/10
the building is conveniently situated beside parliament hill , providing easy access to key landmarks. the parliament views and river vistas offer fine scenery , perfect for enjoying the surrounding beauty. its central location simplifies exploration , providing easy access to many attractions.
0 Helpful
|
William from United Kingdom
Family with children
Fairmont Queen Room
4 nights in August 2026
|
Reviewed: October 16, 2025
6/10
Acceptable Stay with Some Issues
outdated technology chromecast absence
The staff demonstrated friendliness and helpfulness .
The room's technology seemed a bit outdated because Chromecast was not enabled on the television. This impacted my ability to stream content from my devices I found this inconvenient and hope it can be addressed soon.
0 Helpful
Show more reviews
FAQs
About Fairmont Chateau Laurier
How far is Fairmont Chateau Laurier from Ottawa Macdonald-Cartier International Airport?
The hotel is approximately 20 km from Ottawa Macdonald-Cartier International Airport.
What are some dining options available at Fairmont Chateau Laurier?
The hotel features on-site dining at Wilfrid's Restaurant and Zoé's Lounge, which offer fine dining and casual settings.
What room amenities can guests expect at Fairmont Chateau Laurier?
Rooms include a flat-screen cable TV, tea- and coffee-making facilities, a minibar, and air conditioning.
Does Fairmont Chateau Laurier offer access to a fitness center?
Guests have complimentary access to the on-site health club, which includes a modern fitness center.
How close is Fairmont Chateau Laurier to major attractions?
The hotel is located within 1 km of attractions such as Parliament Hill, Rideau Canal, and the National Gallery of Canada.
What features make Fairmont Chateau Laurier suitable for business travelers?
The hotel offers more than 3300 m² of meeting space, business services, and 24-hour reception.
Is breakfast available at Fairmont Chateau Laurier?
Breakfast is available for an additional charge of 42 CAD.
Can I access Wi-Fi at Fairmont Chateau Laurier?
Wi-Fi is available for free in all rooms.
What types of massages are offered at the spa in Fairmont Chateau Laurier?
The hotel features massages including back, full body, and foot massages, among others.
What nearby restaurants can guests find around Fairmont Chateau Laurier?
Nearby restaurants include Play Food & Wine (0.5 km), Social (0.5 km), and D'Arcy McGee's (0.5 km).
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