What is the check-in and check-out policy at Cleveland Marriott Downtown At Key Tower?
Check-in is at 16:00 and check-out is at 11:00.
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CLEVELAND MARRIOTT DOWNTOWN AT KEY TOWER, Cleveland
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Key details
Hotel Details
1360 West Mall Drive, Cleveland, 44114,
- Steps from Cleveland Public Square
Great
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Cleveland Marriott Downtown At Key Tower - A 25-story hotel with Lake Erie views, spa facilities, and direct convention center access
Located across from the Huntington Convention Center in Downtown Cleveland, this 400-room Cleveland hotel occupies a 25-story tower with panoramic Lake Erie views. The property features a 20000-square-foot Ascend Fitness and Spa complex with an indoor pool, sauna, and spa tub. Six dining venues include Il Venetian serving upscale Italian cuisine, Marble Room Sushi, and the Greatroom offering American fare and cocktails. The Marriott's newly redesigned meeting spaces include a Grand Ballroom and outdoor patio. Guest rooms come equipped with flat-screen TVs, marble bathrooms with rainfall showerheads, and premium bedding. A 5-minute walk connects visitors to Tower City - Public Square, while the Rock and Roll Hall of Fame and FirstEnergy Stadium are within walking distance.
Pros
20000-square-foot wellness complex with spa services and fitness facilities
Six distinct dining venues ranging from casual to upscale
M Club lounge access for eligible Marriott Bonvoy members
Pet-friendly accommodations with premium bedding and city views
Seasonal outdoor pavilion with live entertainment
Cons
Valet parking costs $48 USD per day
Some amenities require additional fees or elite membership status
“This hotel benefits greatly from its location; downtown Cleveland unfolds right outside, with attractions like the Rock and Roll Hall of Fame easily walkable. I appreciate the recent renovations of the meeting spaces, especially with the panoramic skyline views they afford. On-site dining aims high, including an upscale Italian option, and a full-service spa adds a layer of pampering often missing in city center hotels.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- One-Bedroom Governor Queen Suite Sofa Bed2 persons22 sq. feet1 King-size bedHeatingroom details
- One-Bedroom Presidential King Suite Top Floor2 persons22 sq. feet1 King-size bedHeatingCoffee machineroom details
- King Room2 persons22 sq. feet1 King-size bedAir conditioningBathtubroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Horseback riding
- Cycling
- Bowling
Services
- Valet parking
- Room service
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Live entertainment
- Leisure/ TV room
- Spa & wellness centre
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Cleveland Marriott Downtown At Key Tower presents a delightful culinary experience with three distinct dining options, each offering a taste of different cultures in a welcoming and relaxing atmosphere. Whether craving American classics, Italian comforts, or fresh sushi, guests can indulge in a vibrant array of flavors right onsite.
Greatroom
American
Ambiance
Modern and relaxed dining space with a welcoming atmosphere.
Key Offerings
Gather for breakfast, lunch, or dinner featuring a wide selection that includes scrambled eggs, bacon, hash browns, and inventive cocktails.
Reservation
Not needed.
Open for breakfast, lunch, and dinner; specific hours vary.
Il Venetian
Italian
Ambiance
Inviting and charming setting ideal for brunches or intimate dinners.
Key Offerings
Enjoy a variety of Italian dishes, with fresh pasta and seasonal specialties highlighting the menu.
Reservation
Recommended.
Open for brunch, lunch, and dinner; Monday to Thursday from 11:30 AM to 10:00 PM, Friday and Saturday until 11:00 PM.
Marble Room Sushi
Asian
Ambiance
Sleek and modern venue offering a tranquil dining experience.
Key Offerings
Savor a selection of sushi and Asian-inspired dishes available during brunch and lunch, perfect for a light meal or a quick break.
Reservation
Not needed.
Open for brunch and lunch; daily from 11:00 AM to 2:00 PM.
Location
1360 West Mall Drive, Cleveland, 44114,
Explore Cleveland
Explore Cleveland
Rock & Roll Hall of Fame
13 minutes walking
The iconic museum celebrates the history of rock music with exhibits on legendary artists and memorabilia.
Cleveland Public Square
4 minutes walking
This vibrant public space features gardens, fountains, and events, serving as a central gathering spot in downtown.
Great Lakes Science Center
16 minutes walking
Interactive exhibits and an IMAX theater make this science center a fun destination for families and curious minds.
Voinovich Bicentennial Park
8 minutes walking
This waterfront park offers walking trails, picnic spots, and views of the lake, perfect for a relaxing outdoor break.
Kayaking at Edgewater Park
6 minutes drive
Thrill-seekers can rent kayaks to explore the lake. Rentals available seasonally; book ahead to secure a spot.
Yoga in the Park
8 minutes walking
Relax with a yoga session at Voinovich Park. Look for community classes or enjoy solo stretches amid scenic views.
Greatroom
1 minute walking
Stylish atmosphere with a menu featuring American cuisine. Review for seasonal specials and local craft beers.
Pura Vida by Brandt
4 minutes walking
A vibrant spot serving fresh, healthy dishes. Known for its farm-to-table ingredients and vegetarian options.
Bar 32
4 minutes walking
With stunning views from the top floor, this bar offers creative cocktails and a menu of shareable bites.
Rocket Mortgage FieldHouse
10 minutes walking
Home to concerts and sports events, this venue hosts exciting shows year-round, catering to all ages.
The Flats
15 minutes walking
This lively waterfront area features bars, restaurants, and live music. A great spot for nightlife and evening strolls.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
from 06:00-11:00
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms at .
Breakfast
A full breakfast is served at the price of US$35 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Number of floors:
25
Number of rooms:
459
Former name
Marriott Cleveland Downtown at Key Center
Reviews and Ratings
Feedback about Cleveland Marriott Downtown At Key Tower from previous guests about their experience.
Pros
Amazing staff
Magnificent view
Clean room
Phenomenal gym
Responsive attendants
Cons
Spa availability
Non-working fridge
Room downgrade
Breakfast experience
Guest reviewsShow more reviews
FAQs
About Cleveland Marriott Downtown At Key Tower
What are the breakfast options at Cleveland Marriott Downtown At Key Tower?
Breakfast is available for an additional charge of 35 USD.
What is the distance from Cleveland Marriott Downtown At Key Tower to the Rock and Roll Hall of Fame?
The hotel is located 0.5 km from the Rock and Roll Hall of Fame.
What dining options are available at Cleveland Marriott Downtown At Key Tower?
The hotel features an on-site restaurant, a bar, and casual dining at the Greatroom restaurant.
What amenities are included in the rooms at Cleveland Marriott Downtown At Key Tower?
Rooms include a flat-screen cable TV, marble bathrooms with rainfall shower heads, and air conditioning.
What amenities does Cleveland Marriott Downtown At Key Tower offer for relaxation?
The hotel features an indoor swimming pool, a full-service spa, and a fitness center.
What languages are spoken by the staff at Cleveland Marriott Downtown At Key Tower?
The staff speaks multiple languages to assist guests from diverse backgrounds.
How far is Cleveland Marriott Downtown At Key Tower from Progressive Field?
The hotel is located approximately 1 km from Progressive Field.
Does Cleveland Marriott Downtown At Key Tower have facilities for business travelers?
The hotel offers 17900 m² of meeting space and comprehensive business services.
Are there recreational activities available near Cleveland Marriott Downtown At Key Tower?
Guests can enjoy activities such as hiking, cycling, and visiting local attractions.
What local restaurants are within walking distance of Cleveland Marriott Downtown At Key Tower?
Nearby restaurants include Il Venetian (0.5 km), The Chocolate Bar (0.5 km), and Ruth's Chris Steak House (0.5 km).
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