Balam Playa - 15Th Ave Hotel Playa del Carmen Business photo Rooftop pool at the Hotel Xel-HáBalam Playa - 15Th Ave Hotel Playa del Carmen Kitchen photo A modern bread machineBalam Playa - 15Th Ave Hotel Playa del Carmen Room photo The interior of the restaurant

BALAM PLAYA - 15TH AVE, Playa del Carmen

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From$23 /night
Check-in
22Jul
Check-out
23Jul
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, 77710
-
Near the beach
Guest rating
6.1
/10

5-star hotel in central Playa del Carmen with a rooftop pool

Amenities

Balam Playa - 15Th Ave offers an outdoor swimming pool on the rooftop, equipped with sun loungers, sun umbrellas, and pool/beach towels. The hotel provides 24-hour front desk service and a concierge service for personalized guest experiences. Street parking, accessible parking, and a parking garage are available for guests arriving by car.

Rooms

All guest rooms contain a flat-screen TV with cable channels and a private bathroom with a shower and free toiletries. Family rooms are available, accommodating larger groups, and soundproof rooms are offered for quieter stays. Each room has air conditioning, and daily housekeeping is provided.

Location

The hotel is situated 300 yards from Playa del Carmen Beach and 200 meters from ADO International Bus Station. Playa del Carmen Maritime Terminal is just 500 meters away, offering easy ferry access. Cozumel International Airport is 34 km from the property.

Family

Family rooms are available, and the rooftop pool includes a shallow end suitable for children. The hotel provides 24-hour security, CCTV in common areas and outside the property, and key access for enhanced safety. Daily housekeeping and express check-in/check-out services simplify stays for families.

Pet-Friendly

Pets are allowed at Balam Playa - 15Th Ave with appropriate policies in place. The hotel has a designated smoking area and non-smoking rooms to accommodate different preferences. Car rental service and airport transfers are available for guests traveling with pets.

Highlights

Pool: Rooftop pool with sun loungers and shallow end

Location: 300 yards from Playa del Carmen Beach

Family: Family rooms and 24-hour security

Convenience: Concierge service and 24-hour front desk

Transport: 200 meters from ADO bus station

“In my opinion, this hotel's rooftop pool offers a stunning urban escape; the location places you moments from the ferry and main street, a genuine plus. For families, the room layouts seem thoughtfully designed for comfort. I think it's a solid choice for those wanting to be in the heart of the action.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown

Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
  • Queen Suite
    2 persons
    20 sq. feet
    1 Double bed
    Shower
  • Deluxe King Suite
    2 persons
    25 sq. feet
    1 King-size bed
    Shower
  • King Suite Pool View
    2 persons
    25 sq. feet
    1 King-size bed
    Shower
Show all rooms

Check Availability & Prices

Find the best rates for your travel dates now!
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Check-in/ Check-out

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Shallow end

Room features

  • Air conditioning
  • Soundproofed rooms
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Location

Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, 77710
Explore Playa del Carmen
Explore Playa del Carmen
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Zona Arqueologica Playa del Carmen
10-minute walk
Mayan ruins showcasing ancient architecture and culture. Unique for its proximity to the town and rich history.
Los Fundadores Park
9-minute walk
A vibrant public park featuring a beach area, cultural performances, and the iconic Portal Maya sculpture.
Quinta Alegria Shopping Mall
14-minute walk
A modern shopping center with a variety of boutiques, restaurants, and a central plaza for live events.
Museo Frida Kahlo Playa Del Carmen
14-minute walk
Art museum dedicated to Frida Kahlo's work, offering rich insights into her life and craft.
Water Sports at Playa Mamitas
14-minute walk
Exciting options for jet skiing, parasailing, and beach volleyball at one of the area's most popular beaches.
Yoga Classes at Coco Beach
14-minute walk
Relaxing beach yoga sessions that offer ocean views, enhancing tranquility and mindfulness during practice.
Local Market Visits
14-minute walk
Experience cultural immersion at local markets, offering authentic Mexican crafts, foods, and souvenirs.
Cenote Carwash Adventure
10-minute drive
A thrilling swimming and snorkeling experience in a stunning natural cenote, perfect for adventure-seekers.
Mercatto Italian Cuisine
2-minute walk
Charming Italian restaurant known for homemade pasta and a cozy atmosphere. Ideal for romantic dinners.
Carboncitos
5-minute walk
Casual dining spot specializing in local Mexican dishes, including tacos and seafood. Vegetarian options available.
El Tigre
2-minute walk
Vibrant setting for enjoying ceviche and cocktails with a local twist. Great for families and groups.
Romeo Trattoria Pizzeria
3-minute walk
Casual eatery with delicious pizzas and Italian classics. Family-friendly with gluten-free options.
Coco Bongo
14-minute walk
World-famous nightlife venue offering spectacular shows with music, acrobatics, and fun for all ages.
Club 01
7-minute walk
Lively spot with live music and themed nights. Perfect for those looking to experience local nightlife.
3D Museum of Wonders
14-minute walk
Interactive art museum featuring immersive 3D art installations. Great for families and photo enthusiasts.
Kool Beach Club
14-minute walk
Relaxing beach club offering lounge chairs, beach service, and live music. Ideal for sun-seekers.
Getting around <br />
  • City Centre
    Playa del Carmen 8 min  ·  2000 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 8 min  ·  2000 ft
    Cozumel (CZM) 51 min  ·  20.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Balam Playa - 15Th Ave provides visitors with a free full breakfast.
Pets
Pets are allowed on request.
Number of rooms:
20

Reviews and Ratings

Feedback about Balam Playa - 15Th Ave from previous guests about their experience.
Review score
Based on 417 verified reviews
5.3 /10
Guest rating
40 %
Recommend
Breakfast
4.4/10
Cleanliness
6.5/10
Comfort
6.4/10
Facilities
6.0/10
Free WiFi
6.6/10
Location
8.1/10
Paid Wi-Fi
6.1/10
Staff
6.5/10
Value for money
6.6/10
Pros
Rooftop pool
Comfortable beds
Close to beach
Cons
Dirty rooms
Guest reviews
based on 956 reviews
6.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Balam Playa - 15Th Ave
What are the check-in and check-out times at Balam Playa - 15Th Ave?
Check-in starts at 15:00 and check-out is by 12:00.
How far is Balam Playa - 15Th Ave from the nearest airport?
Cozumel International Airport is 34 km from the hotel.
Which popular attractions are near Balam Playa - 15Th Ave?
Nearby attractions include Playa del Carmen Beach (0.5 km), ADO International Bus Station (0.5 km), and Playa del Carmen Maritime Terminal (0.5 km).
What amenities are available at Balam Playa - 15Th Ave?
The hotel features a rooftop pool, free Wi-Fi, a 24-hour front desk, and concierge services.
What is included in the room amenities at Balam Playa - 15Th Ave?
Rooms include a wardrobe, flat-screen TV, private bathroom, bed linen, and towels.
Is breakfast available at Balam Playa - 15Th Ave?
A continental breakfast is offered at the hotel.
Where can I find restaurants near Balam Playa - 15Th Ave?
Nearby restaurants include Taqueria Gomez, Fives Rooftop, and Romeo Trattoria Pizzeria, all located within 0.5 km.
Does Balam Playa - 15Th Ave have a pool?
Yes, the hotel features a rooftop swimming pool that is open all year.
What family accommodations does Balam Playa - 15Th Ave offer?
The hotel offers family rooms that accommodate larger groups.
What languages does the staff speak at Balam Playa - 15Th Ave?
The hotel staff can assist in English and Spanish.

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