Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, 77710,
-
Near the beach
Guest rating
6.1
/10
Loved by Balam Playa - 15Th Ave guests
Comfortable beds
Clean room
Nice view
Attentive staff
"The pool rooftop area is perfect for catching some time in the sun or be under the moon."
La'qwandra from Mexico
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"The property was on a very convenient location a short walk from the beach , bus stop and eating places"
Anonymous from United States
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"Awesome location just 4 blocks from ADO Station, comfortable beds AC , "TV , very Clean room."
Alexander from United States
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5-star hotel in central Playa del Carmen with a rooftop pool
Amenities
Balam Playa - 15Th Ave offers an outdoor swimming pool on the rooftop, equipped with sun loungers, sun umbrellas, and pool/beach towels. The hotel provides 24-hour front desk service and a concierge service for personalized guest experiences. Street parking, accessible parking, and a parking garage are available for guests arriving by car.
Rooms
All guest rooms contain a flat-screen TV with cable channels and a private bathroom with a shower and free toiletries. Family rooms are available, accommodating larger groups, and soundproof rooms are offered for quieter stays. Each room has air conditioning, and daily housekeeping is provided.
Location
The hotel is situated 300 yards from Playa del Carmen Beach and 200 meters from ADO International Bus Station. Playa del Carmen Maritime Terminal is just 500 meters away, offering easy ferry access. Cozumel International Airport is 34 km from the property.
Family
Family rooms are available, and the rooftop pool includes a shallow end suitable for children. The hotel provides 24-hour security, CCTV in common areas and outside the property, and key access for enhanced safety. Daily housekeeping and express check-in/check-out services simplify stays for families.
Pet-Friendly
Pets are allowed at Balam Playa - 15Th Ave with appropriate policies in place. The hotel has a designated smoking area and non-smoking rooms to accommodate different preferences. Car rental service and airport transfers are available for guests traveling with pets.
Highlights
Pool: Rooftop pool with sun loungers and shallow end
Location: 300 yards from Playa del Carmen Beach
Family: Family rooms and 24-hour security
Convenience: Concierge service and 24-hour front desk
Transport: 200 meters from ADO bus station
“In my opinion, this hotel's rooftop pool offers a stunning urban escape; the location places you moments from the ferry and main street, a genuine plus. For families, the room layouts seem thoughtfully designed for comfort. I think it's a solid choice for those wanting to be in the heart of the action.”
Charlotte EvansHead of Editorial at Hotelsdowntown
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Queen Suite
2 persons
20 sq. feet
1 Double bed
Shower
room details
Deluxe King Suite
2 persons
25 sq. feet
1 King-size bed
Shower
room details
King Suite Pool View
2 persons
25 sq. feet
1 King-size bed
Shower
room details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
Non-smoking rooms
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Smoke detectors
Fire extinguishers
Key access
Services
Paid airport shuttle
Housekeeping
Car hire
Tours/Ticket assistance
Spa & Leisure
Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Shallow end
Room features
Air conditioning
Soundproofed rooms
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Zona Arqueologica Playa del Carmen
10-minute walk
Mayan ruins showcasing ancient architecture and culture. Unique for its proximity to the town and rich history.
Los Fundadores Park
9-minute walk
A vibrant public park featuring a beach area, cultural performances, and the iconic Portal Maya sculpture.
Quinta Alegria Shopping Mall
14-minute walk
A modern shopping center with a variety of boutiques, restaurants, and a central plaza for live events.
Museo Frida Kahlo Playa Del Carmen
14-minute walk
Art museum dedicated to Frida Kahlo's work, offering rich insights into her life and craft.
Water Sports at Playa Mamitas
14-minute walk
Exciting options for jet skiing, parasailing, and beach volleyball at one of the area's most popular beaches.
Yoga Classes at Coco Beach
14-minute walk
Relaxing beach yoga sessions that offer ocean views, enhancing tranquility and mindfulness during practice.
Local Market Visits
14-minute walk
Experience cultural immersion at local markets, offering authentic Mexican crafts, foods, and souvenirs.
Cenote Carwash Adventure
10-minute drive
A thrilling swimming and snorkeling experience in a stunning natural cenote, perfect for adventure-seekers.
Mercatto Italian Cuisine
2-minute walk
Charming Italian restaurant known for homemade pasta and a cozy atmosphere. Ideal for romantic dinners.
Carboncitos
5-minute walk
Casual dining spot specializing in local Mexican dishes, including tacos and seafood. Vegetarian options available.
El Tigre
2-minute walk
Vibrant setting for enjoying ceviche and cocktails with a local twist. Great for families and groups.
Romeo Trattoria Pizzeria
3-minute walk
Casual eatery with delicious pizzas and Italian classics. Family-friendly with gluten-free options.
Coco Bongo
14-minute walk
World-famous nightlife venue offering spectacular shows with music, acrobatics, and fun for all ages.
Club 01
7-minute walk
Lively spot with live music and themed nights. Perfect for those looking to experience local nightlife.
3D Museum of Wonders
14-minute walk
Interactive art museum featuring immersive 3D art installations. Great for families and photo enthusiasts.
Kool Beach Club
14-minute walk
Relaxing beach club offering lounge chairs, beach service, and live music. Ideal for sun-seekers.
Getting around
<br />
City Centre
Playa del Carmen 8 min · 2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 8 min · 2000 ft
Cozumel (CZM) 51 min · 20.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Balam Playa - 15Th Ave provides visitors with a free full breakfast.
Pets
Pets are allowed on request.
Number of rooms:
20
Reviews and Ratings
Feedback about Balam Playa - 15Th Ave from previous guests about their experience.
Review score
Based on 417 verified reviews
5.3 /10
Guest rating
40 %
Recommend
Breakfast
4.4/10
Cleanliness
6.5/10
Comfort
6.4/10
Facilities
6.0/10
Free WiFi
6.6/10
Location
8.1/10
Paid Wi-Fi
6.1/10
Staff
6.5/10
Value for money
6.6/10
Pros
Rooftop pool
Comfortable beds
Close to beach
Cons
Dirty rooms
Guest reviews
based on 956 reviews
6.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Balam Playa - 15Th Ave
What are the check-in and check-out times at Balam Playa - 15Th Ave?
Check-in starts at 15:00 and check-out is by 12:00.
How far is Balam Playa - 15Th Ave from the nearest airport?
Cozumel International Airport is 34 km from the hotel.
Which popular attractions are near Balam Playa - 15Th Ave?
Nearby attractions include Playa del Carmen Beach (0.5 km), ADO International Bus Station (0.5 km), and Playa del Carmen Maritime Terminal (0.5 km).
What amenities are available at Balam Playa - 15Th Ave?
The hotel features a rooftop pool, free Wi-Fi, a 24-hour front desk, and concierge services.
What is included in the room amenities at Balam Playa - 15Th Ave?
Rooms include a wardrobe, flat-screen TV, private bathroom, bed linen, and towels.
Is breakfast available at Balam Playa - 15Th Ave?
A continental breakfast is offered at the hotel.
Where can I find restaurants near Balam Playa - 15Th Ave?
Nearby restaurants include Taqueria Gomez, Fives Rooftop, and Romeo Trattoria Pizzeria, all located within 0.5 km.
Does Balam Playa - 15Th Ave have a pool?
Yes, the hotel features a rooftop swimming pool that is open all year.
What family accommodations does Balam Playa - 15Th Ave offer?
The hotel offers family rooms that accommodate larger groups.
What languages does the staff speak at Balam Playa - 15Th Ave?
The hotel staff can assist in English and Spanish.