Calle 10 Norte Entre Av 15 Y 20, Playa del Carmen, 77710,
-
Close to the beach
Very good
7.6
/10
Loved by Balam Suites guests
Perfect location
Comfortable bed
Rooftop pool
Good communication
Small kitchen
Excellent AC
"Nice location, great pool with a view (small but wasn't busy), room is very comfortable and clean, air conditioning is good, great kitchen settle up for basic cooking (we cooked breakfast and lunch)."
Marianna from Australia
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"The rooftop is lovely- a real sun trap with views over the local square."
Sheppard from United Kingdom
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"Location was perfect; minutes walk to 5th Ave, Walmart, Oxxo, ADO bus station, cafes and right next to Palacio National the town square where there's always an event happening."
Lindy from Canada
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Balam Suites - Rooftop Pool Apartments in Playa del Carmen Center
Pool & Terrace
The rooftop pool at Balam Suites is open all year and provides views of the city and the surrounding area. Sun loungers and sun umbrellas are available on the sun terrace, offering a shaded place to relax after the beach. The small dipping pool is refreshing during hot afternoons and was not busy with other guests according to recent stays.
Accommodations
Every apartment at Balam Suites comes with a full kitchen that includes a microwave, coffee machine, minibar, and kitchenware. A private entrance and a safety deposit box are provided in each unit, along with a flat-screen TV and air conditioning. Family rooms are available for larger groups, and the building has CCTV in common areas and key access for security.
Location
Balam Suites sits in the center of Playa del Carmen, a short walk from the ADO International Bus Station and Playa del Carmen Maritime Terminal. The beach is about 10 minutes away on foot, and Playacar Beach is also nearby. Guests have easy access to the Church of Guadalupe and the National Palace square, which hosts a weekend flea market.
Family-Friendly
The hotel offers family rooms that can accommodate groups of various sizes. The full kitchen in each apartment allows families to prepare meals and store food, which is practical for longer stays. Proximity to Walmart and Oxxo convenience stores makes shopping for supplies simple, and the rooftop pool provides a safe recreation area for children.
Nearby Dining
Several dining options are located within a two-minute walk of Balam Suites, offering local Mexican and international food. Back-street cafes and restaurants provide a less touristy atmosphere for breakfast and lunch. Guests also have access to the restaurants on 5th Avenue, which is a ten-minute walk from the hotel.
Highlights
Pool: Rooftop pool with sun terrace and city views
Rooms: Full kitchen in every apartment
Location: 10-minute walk to beach and ADO bus station
Family: Family rooms and proximity to supermarkets
Dining: Restaurants within two-minute walk
“What stands out here is the rooftop pool, offering city views and a spot to unwind; each apartment has its own kitchen, useful for families or longer stays. The location places you in the heart of Playa del Carmen, nearby the beach and local life. An air-conditioned place, where you can explore the city's offerings.”
Charlotte EvansHead of Editorial at Hotelsdowntown
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Superior Double Room
2 persons
29 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
Deluxe Studio
2 persons
28 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
Double Room
2 persons
22 sq. feet
1 Double bed
Air conditioning
Coffee machine
room details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Very good
7.4/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
No pets allowed
Security
Key access
Guest Parking
Cookware/ Kitchen utensils
Spa & Leisure
Rooftop pool
Sun loungers
Sun terrace
Pool with view
Room features
Air conditioning
Mini-bar
Terrace
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Show more
Location
Calle 10 Norte Entre Av 15 Y 20, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
4 minutes' walk
Vibrant shopping street with boutiques, cafes, and nightlife. Perfect for both shopping and people-watching.
Playa Mamitas
20 minutes' walk
Popular beach known for its lively atmosphere and beach clubs. Ideal for sunbathing and water sports.
3D Museum of Wonders
4 minutes' walk
Interactive art museum filled with 3D illusions. Great for family fun and perfect for memorable photos.
Nuestra Senora del Carmen Catholic Church
3 minutes' walk
Beautifully designed church with stunning architecture. A peaceful spot to visit and admire local culture.
Snorkeling Tours
5 minutes driving
Exciting snorkeling tours at nearby reefs. Book in advance for a day filled with marine life adventures.
Yoga on the Beach
20 minutes' walk
Relaxing yoga sessions offered by various studios. A perfect start to your day with ocean views.
Bike Rentals
5 minutes' walk
Biking along coastal paths offers great scenic views. Rentals are available nearby for all skill levels.
Water Sports at Mamita's
20 minutes' walk
Thrilling water sports available, including jet skiing and paddleboarding. Rentals can be made on the beach.
Kaxapa Factory
1 minute' walk
Cozy spot featuring Venezuelan arepas and personalized service. Great for a quick, tasty bite.
Mama Mia
3 minutes' walk
Italian restaurant known for its homemade pasta and wood-fired pizzas. A family-friendly dining experience.
Dona Rafa
2 minutes' walk
Traditional Mexican flavors in a laid-back setting. Known for its tacos and salsas, perfect for casual dining.
Lo Spuntino
1 minute' walk
Charming atmosphere offering Mediterranean dishes. Great for enjoying tapas and local wines.
Coco Bongo
4 minutes' walk
Lively nightclub famous for its spectacular shows and party atmosphere. An all-ages venue with thrilling entertainment.
Kool Beach Club
17 minutes' walk
Beach club with live DJ sets and vibrant beach parties. Offers pools and a great ambiance for relaxation.
La Sirena's Fine Mexican Handcrafts
10 minutes' walk
Artisan shop showcasing traditional handmade crafts. A great place to find unique souvenirs and gifts.
Galeria Lamanai
15 minutes' walk
Art gallery featuring contemporary works and local artists. Offers a unique perspective on Mexican art.
Getting around
<br />
City Centre
Playa del Carmen 3 min · 700 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 17 min · 4600 ft
Cozumel (CZM) 52 min · 21.3 mi
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Property information and rules
Check-in
from 15:00-21:00
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Number of rooms:
30
Reviews and Ratings
Feedback about Balam Suites from previous guests about their experience.
Review score
Based on 532 verified reviews
7.3 /10
Very good
70 %
Recommend
Breakfast
8.7/10
Cleanliness
7.5/10
Comfort
7.6/10
Facilities
7.4/10
Free WiFi
7.3/10
Location
9.2/10
Paid Wi-Fi
8.7/10
Staff
7.9/10
Value for money
7.9/10
Pros
Good location
King size bed
Rooftop pool
Cons
Dirty room
Stained towels
No hot water
Guest reviews
based on 1079 reviews
7.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Balam Suites
What is the check-in and check-out policy at Balam Suites?
Check-in is at 15:00 and check-out is at 11:00.
Is there a pool available at Balam Suites?
There is a rooftop pool available for guests.
What nearby attractions are close to Balam Suites?
Nearby attractions include Playa del Carmen Beach (1 km), ADO International Bus Station (800 m), and the Church of Guadalupe (3 km).
What dining options are available close to Balam Suites?
Dining options within 0.5 km include Zitla, Bovino's Churrascaria, El Tapas & Company, and Los Tabernacos Sports Bar and Lounge.
What amenities are provided in the rooms at Balam Suites?
Rooms feature air conditioning, a flat-screen TV, a safe deposit box, and a private bathroom with a shower.
How far is Balam Suites from Cozumel International Airport?
Balam Suites is located 34 km from Cozumel International Airport.
Are there facilities for families at Balam Suites?
Family rooms are available, making it suitable for larger groups.
Does Balam Suites offer any business amenities?
The hotel provides free Wi-Fi throughout the property.
What is the distance from Balam Suites to the centre of Playa del Carmen?
Balam Suites is situated in the city center of Playa del Carmen.