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MERCURE SYDNEY, Sydney

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From$261 /night
Check-in
11Jul
Check-out
12Jul
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

818-820 George Street, Sydney, 2000
-
Steps from Central Park
Great
8.4
8.5
/10
4.1
3.9
/5

4-star hotel in Sydney CBD with a heated rooftop pool and city views

Rooms

Mercure Sydney offers newly refurbished rooms with rain showers, bedside USB ports, and a dedicated work space. Some rooms include city views or a balcony, and feature customizable LED mood lighting. The hotel provides special access accommodations for mobility-impaired guests, with wheelchair-accessible facilities.

Dining

Platform 818 Restaurant and Bar serves Australian and international cuisine with bespoke cocktails and local wines. Eve's Bar offers craft beers and classic pub food in a street-access setting with a lively atmosphere. Guests can also use 24-hour room service for meals at any time.

Location & Transport

The hotel is a 4-minute walk from Central Station, with bus, train, and light-rail connections within 3 minutes. Chinatown and Darling Harbour are a 10-minute walk away, while ICC Sydney is 15 minutes on foot. Sydney Opera House and Harbour Bridge are 15 minutes away by train or light rail, and Sydney Airport is 20 minutes by car or 4 train stops.

Wellness & Recreation

The heated indoor rooftop swimming pool offers panoramic city views, with pool towels provided. A sauna and fitness centre with Peloton and weight equipment are available for guest use. The hotel also features a sun terrace and a minimarket on site.

Business & Family Facilities

Meeting and banquet facilities can accommodate up to 400 guests, with a business centre and fax/photocopying services. Families have access to self-service laundry, a kids-friendly pool, and a 24-hour front desk with concierge. Electric vehicle charging stations and accessible parking are available on site.

Highlights

Location: 4-minute walk from Central Station, close to Darling Harbour and Chinatown

Rooms: Newly refurbished with rain showers, USB ports, and LED mood lighting

Dining: Platform 818 Restaurant and Eve's Bar with craft beers

Wellness: Heated rooftop pool with city views, sauna, and fitness centre

Business: Meeting facilities for up to 400 guests

Family: Self-service laundry, accessible accommodations, EV charging

“Mercure Sydney stands out for its prime location near Central Station, a boon for travelers seeking easy access to the city. I appreciate the hotel's commitment to sustainability, blending modern comfort with eco-conscious practices. Its rooftop indoor pool offers a refreshing escape with city skyline views.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown

Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
  • Superior Room Two Double Beds City View
    2 persons
    28 sq. feet
    2 Double beds
    Air conditioning
    Heating
  • Superior Queen Room City View
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Superior King Room City View
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Check Availability & Prices

Find the best rates for your travel dates now!
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Check-in/ Check-out

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Mercure Sydney, dining is a delightful adventure with two unique venues offering a rich tapestry of flavors. From modern Australian dishes to hearty American and British favorites, each option invites guests to indulge in an authentic culinary experience in inviting settings.
  • Platform 818

    Modern Australian
    Ambiance
    Family-friendly, modern space
    Key Offerings
    Savor a modern twist on classic Australian dishes made with locally-sourced ingredients. Ideal for dinner, the restaurant emphasizes inclusivity with options for vegetarians, vegans, and those with gluten or dairy sensitivities.
    Reservation
    Recommended
    Tuesday to Thursday: 6:00 PM - 10:00 PM; Friday and Saturday: 5:00 PM - 10:00 PM
  • Eve's Bar

    American, British, Australian
    Ambiance
    Modern and vibrant lounge
    Key Offerings
    Enjoy a casual menu featuring a diverse range of American and British dishes with an Australian flair. Perfect for pre-theatre dining, the bar serves refreshing Sydney Brewery beers and offers vegetarian and gluten-free options for lunch and dinner.
    Reservation
    Not needed
    Open daily from 12:00 PM - 9:30 PM

Mercure Sydney Location

818-820 George Street, Sydney, 2000
Explore Sydney
Local Experiences
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
SEA LIFE Sydney Aquarium
SEA LIFE Sydney Aquarium
25 minutes' walk
Aquatic exhibits featuring diverse marine life. A must-visit for families, with interactive experiences available.
Darling Harbour
Darling Harbour
20 minutes' walk
Vibrant waterfront destination with shops, dining, and entertainment. Ideal for a leisurely stroll or a family outing.
Royal Botanic Gardens
Royal Botanic Gardens
30 minutes' walk
Stunning gardens showcasing native flora. Great for nature lovers, complete with picnic areas and guided tours.
Powerhouse Museum
Powerhouse Museum
10 minutes' walk
Interactive science and technology exhibits. Perfect for adults and kids alike, frequently hosts community events.
Biking at The Goods Line
8 minutes' walk
Scenic bike path perfect for cycling enthusiasts. Rentals available nearby; enjoy a leisurely ride through vibrant areas.
Relaxation at Central Park
6 minutes' walk
Serene green space ideal for unwinding. Features gardens and walking trails, great for a peaceful escape during the day.
Platform 818
1 minute' walk
Casual dining with a focus on local produce. Friendly atmosphere, ideal for quick bites or leisurely meals.
Khao Yum
1 minute' walk
Southeast Asian cuisine with vibrant flavors. Great for vegetarians; recommended reservations on weekends.
Mekong
3 minutes' walk
Delicious Vietnamese dishes in a casual setting. Signature pho and fresh spring rolls are a highlight.
Darling Harbour nightlife
15 minutes' walk
Bustling area with bars and live music. Perfect for night owls, with options ranging from laid-back to lively.
White Rabbit Gallery
White Rabbit Gallery
7 minutes' walk
Contemporary art space featuring rotating exhibitions. Family-friendly with workshops often available.
Getting around <br />
  • City Centre
    Sydney 17 min  ·  4600 ft
  • Airports
    Kingsford Smith (SYD) 12 min  ·  4.8 mi
    Wollongong (WOL) 152 min  ·  62.7 mi
  • Train
    Central Station Sydney 6 min  ·  1700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 10 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of AUD 35 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Japanese, Chinese, Russian, Korean, Hindi, Bahasa Indonesian, Chamorro, Macedonian, Burmese, Swahili, Tamil, Thai, Tagalog / Filipino, Urdu, Vietnamese
Year renovated:
2008
Number of floors:
14
Number of rooms:
517

Reviews and Ratings

Feedback about Mercure Sydney from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests appreciate the hotel's convenient location, especially its proximity to Central Station, the light rail, and bus stops, making it easy to reach various city attractions. The modern rooms and bathrooms are commonly complimented, and the buffet breakfast is often described as excellent with a large variety of food. While generally well-regarded, some guests have occasionally noted issues such as room dustiness.
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Review score
Based on 4256 verified reviews
8.2 /10
Great
84 %
Recommend
Location
9.2/10
Staff
8.9/10
Breakfast
8.0/10
Value for money
8.2/10
Pros
Perfect location
Comfortable room
Nice bathroom
Cons
Thin walls
Double charges
Guest reviews
based on 4256 reviews
8.2/10
based on 5718 reviews
4/5
based on 9134 reviews
8.4/10
jake from united kingdom
Single
superior queen room city view
3 nights in November 2025
|
Reviewed: January 02, 2026
8.8/10

tender moments

great location gluten-free choices gentle starts
the location made getting around so simple. central station was just steps away, i felt so connected to everything. the breakfast offered gluten-free choices, i had such gentle starts to my days.
the phone in the room did not work. i had to use my personal phone for all requests, it felt a little isolating
Dining
9/10
breakfast included various options. i noticed gluten-free options were available, and i found fresh fruit. the dining area was tidy, a very cute space to start the day with tenderness.
Rooms
9/10
the room was clean, and everything was in order, very neat. i slept so well in the comfortable bed. lighting was good, and everything was in perfect working order
Facilities
8/10
the hotel has good proximity to central station, just nearby. i observed many restaurants and shops in the area. this access was very convenient, though the neighborhood feels a little unsafe!
Service
9/10
The staff was helpful, attentive, and friendly. i watched them assisting guests with directions. the check-in and check-out processes were smooth. There were no problems, and the staff was always available.
0 Helpful
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Steve from Australia
Family with children
deluxe king room city view
3 nights in November 2025
|
Reviewed: December 13, 2025
9.5/10

Excellent Central Location

central location rich breakfast
the location was central near the station and transport. the hotel offered quick access to the harbour. the facilities included a sauna. i found the breakfast rich and varied.
i noticed the room did not have a balcony. this meant fresh air was unavailable. the air conditioning ran constantly because of this.
Facilities
9/10
the hotel provides good treadmills for exercise. many elevators are available for quick transport between floors. a kiosk offers convenience for quick purchases and there is also a restaurant.
Rooms
9/10
the room offered a beautiful king size bed. it also featured a great view of the city. the room's design included an enjoyable corner setting. we found the space to be adequate.
Location
10/10
the hotel is situated near central station and chinatown. it allowed easy access to a concert at olympic park. the travel to and from the event was simple. i found the location very convenient.
Service
10/10
the staff were lovely particularly emma at the front desk. the hotel offered an early check in option. i received a small chocolate treat in the room. the self service machine expedited the check in process.
0 Helpful
|
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Jack from Australia
Single
Privilege King Room
5 nights in November 2025
|
Reviewed: December 13, 2025
9.3/10

Excellent Central Stay

king room rooftop pool breakfast variety
I stayed in a Privilege King Room for five nights. I had easy access to train and buses from the hotel. The rooftop pool was a plus. I found the gym to be well-equipped and the breakfast buffet had much variety. Food quality was also delicious.
The air conditioning made a loud noise. It would not stop when set to 21 degrees Celsius or less.
Service
9/10
The staff were all courteous. I received great customer service from reception, to concierge, to housekeeping. I appreciated the nice touch of wine given on New Year's Eve.
Rooms
9/10
The room was very clean and the bed was comfy. My room had a great view overlooking a busy intersection. There was plenty of extra space for luggage. The room was also spacious.
Location
10/10
The location is very close to transport. I could easily walk to the central business district. It is conveniently located with easy access to Central Station. Parking was simple and easy to arrange.
Dining
9/10
The breakfast buffet had plenty of variety. I found the quality of the food to be delicious. The buffet breakfast was also good for the price. It was so great.
0 Helpful
|
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Lee from Australia
Single
superior queen room city view
3 nights in November 2025
|
Reviewed: November 29, 2025
9.3/10

convenient central location

excellent location central train station nearby restaurants
The location was excellent, near the central train station. there were good restaurants nearby. The food was also good. i found the location convenient to tictoc stadium and chinatown.
I noticed a slightly dirty carpet. It could use a deep clean.
Dining
9/10
The restaurant is generous in size. You do not feel squashed. breakfast had generous options, well worth the cost. the hotel offers happy hour from 3-6pm monday to friday.
Location
10/10
the hotel is in a central location, close to everything. it is easy to walk to the city center. access to public transport such as trains and busses is very easy because it's right next to central station.
Service
9/10
the staff were very pleasant and made check in and check out easy. the staff were friendly and helpful. early check in was very much appreciated.
Rooms
9/10
the room was quiet. the shower had good pressure and temperature. ports for charging devices were provided in the room! colourful room lighting added a nice touch.
0 Helpful
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Adrian from United Kingdom
Single
Standard Queen Room
4 nights in October 2025
|
Reviewed: November 28, 2025
9/10

central stay with good transport

public transport daily cleaning dining option
i found it very convenient to be so close to public transport options. the cleanliness of my room was maintained daily, a detail i really valued. the location provided easy access to many amenities and points of interest! i especially liked being near various dining options.
no negative aspects were experienced
0 Helpful
FAQs
About Mercure Sydney
What time is check-in and check-out at Mercure Sydney?
Check-in is at 15:00 and check-out is by 10:00.
How far is Mercure Sydney from the Sydney Opera House?
The hotel is approximately 3 km from the Sydney Opera House, which takes about 15 minutes by train.
What are the dining options available at Mercure Sydney?
The hotel features Platform 818 Restaurant serving Modern Australian cuisine and Eve's Bar offering craft beers and pub food.
Is there a swimming pool at Mercure Sydney?
Yes, there is an indoor rooftop swimming pool located on the 15th floor, which is heated and open from 06:00 to 22:00.
Does Mercure Sydney provide any accessibility features?
The hotel offers wheelchair-friendly access, including special access accommodation and facilities for mobility-impaired guests.
What is the distance from Mercure Sydney to Central Station?
Mercure Sydney is just a 4-minute walk from Central Station.
What parking facilities are available at Mercure Sydney?
The hotel offers on-site parking for AUD 50 per day, with a height restriction of 2.1 metres.
What room amenities can guests expect at Mercure Sydney?
Rooms are equipped with air conditioning, flat-screen TVs, USB ports, and rain showers.
How close is Mercure Sydney to Darling Harbour?
Darling Harbour is approximately 1 km from the hotel, which takes about 10 minutes to walk.
Does Mercure Sydney offer any business services?
Yes, the hotel has a business centre with meeting facilities that can accommodate up to 400 delegates.

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Check-in
11Jul
Check-out
12Jul
Rooms and Guests2 Guests, 1 Room